Manager of Revenue Cycle

Schedule: 1st Shift

Position: Manager of Revenue Cycle

Location: Laboratory Alliance of CNY; Syracuse, NY 13212

ABOUT US: Laboratory Alliance is the area’s largest state-licensed laboratory, providing clinical and anatomic pathology testing to a 16-county region in Central New York. As the laboratory of choice for most local healthcare providers, more than 10 million tests are performed annually at our laboratories at our Operations Center in Liverpool and at Crouse Hospital in Syracuse, N.Y.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law

POSITION SUMMARY:   The Manager of Revenue Cycle serves as a member of the leadership team and is responsible for overseeing all aspects of the revenue cycle process including billing, collection, and outreach. The manager must be results-oriented; have the ability to independently analyze, evaluate, and forecast trends; possess sound knowledge of quantitative data analysis; and possess expertise in making precise business decisions that optimize revenue income in either the medical or laboratory industry.

        RESPONSIBILITIES:

• Monitors and directs the activity of 3rd party billing company. Develops and maintains policies and procedures consistent with the Laboratory, State and Federal regulations
• Monitors and evaluates the activity relating to registration and the charge capture process.
• Interacts closely with all departments as needed to ensure proper charge  collection and the billing of accounts and services.
• Prepares reports for audit, internal as well as Federal, State or Insurance Carrier requested.
• Responsible for monitoring the transfer of past due accounts to third party collection agencies and the monitoring of these accounts thereafter.
• Prepares and interprets analytical reports.
• Monitors completeness and accuracy of charges billed.
• Monitors billing regulations and their impact on the Lab.
• Negotiates contracts with 3^rd party payers.
• Monitors payment by 3^rd parties.  Ensures payment is in accordance with contract.
• Monitors special billing to clients to ensure bills are complete and accurate (i.e. Nursing Homes, etc.).
• Oversees billing to owner hospitals.
• Oversees billing to clients to ensure bills are complete and accurate.
• Works to research and correct erroneous or missing registration data (i.e. missing diagnosis, wrong insurance, etc.).

EDUCATION:  Relevant Bachelor’s Degree in accounting, finance, economics, or statistics with at least 3 years of management level experience that demonstrates proficiency in accounting, data analysis, and possess an in-depth knowledge of medical or laboratory billing.

WORK ENVIRONMENT AND HAZARDS:  Position is mainly in a clerical setting with minimal exposure to communicable disease, bloodborne pathogens, toxic substances, and other conditions common to a healthcare environment.

PHYSICAL DEMANDS:  The  physical  demands  described  here  are  representative  of  those  that  must  be  met  by  an  employee  to  successfully perform  the  essential  functions  of  this  job.  Reasonable  accommodations  may  be  made  to  enable  individuals  with disabilities  to  perform  the  essential  functions.   While  performing  the  duties  of  this  job,  the  employee  is  regularly  required  to  use  hands  to  finger,  handle, or feel; reach  with  hands  and  arms;  and  talk  or  hear.  The  employee  frequently  is  required  to  stand  and  walk;  occasionally required  to  stoop,  kneel,  or crouch.  The  employee  is  frequently  required  to  sit  for  extended  periods  of  time.  The employee  must  regularly  lift  and/or move  up  to ten  pounds,  occasionally  lift  and/or move  up  to  thirty  pounds. Specific  vision  abilities required  by  this  job  include  close  vision,  distance  vision,  color vision  and  adjust  focus.  The work environment is primarily an office setting.

CONTACTS:  Frequent interaction with executives, department managers, supervisors, coordinators, Finance Department staff, Information Systems staff, Human Resources staff, hospital management, laboratory clients and prospects.  Responsible for ensuring the provision of laboratory services in accordance with the applicable accreditation authorities (i.e. NYSDOH, DNV). Performs the duties independently and initiates judgement in handling HR and management issues.  Adheres to, and supports all established company policies and procedures set forth by Laboratory Alliance.  Supports mission, vision and values

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:  Manager must possess extensive knowledge of revenue cycle data analysis; keen attention to detail; excellent collaboration and both written and verbal communication skills; superb analytical and critical thinking abilities; and advanced time-management and organizational skills.  Must be able to communicate effectively and diplomatically; must be able to perform database report writing functions; have effective problem solving, decision making, supervise others, and must be able to make ethical and timely decisions with the ability to act calmly and rationally in crisis situations, and be able to gain and retain the respect and confidence of laboratory peers as well as the senior leadership at the two hospitals; must be able to interact effectively and confidentially with present and potential clients.

To protect the safety of our workforce, customers, patients and communities, the policy of Laboratory Alliance requires all employees to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical accommodation. Therefore, applicants seeking a position with Laboratory Alliance must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions.

APPLY ONLINE or send resume and cover letter to: 

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