Rita Romano

Chief Executive Officer

Rita has a long history with Laboratory Alliance. She first joined the company in 2011 as manager of its rapid response laboratory at Upstate University Hospital at Community General. In 2013 she was appointed director of the Operations Center, Laboratory Alliance’s main laboratory. In this role she was responsible for the oversight and management of clinical and anatomic pathology laboratory services in accordance with the accreditation authorities, physicians’ orders, policies, procedures, established standards and administrative policies.

Rita now serves as a liaison between the board of managers, medical directors and management. She returns to Laboratory Alliance after leading Quadrant Laboratories, LLC since March 2021 where she oversaw the establishment of community-based testing sites for COVID-19 across New York state.

She has played a key role in Central New York healthcare since beginning her career as a medical technologist in 1988. She has held laboratory and management positions with Community Hospital, St. Joseph’s Hospital Health Center, LabCorp, Northern Syracuse OB/GYN Associates and North Medical Laboratory Services.

Rita earned her Master of Arts in Strategic Leadership and her Bachelor of Science in Medical Laboratory Technology from St. Bonaventure University. She is certified by the American Society of Clinical Pathologists as a medical technologist. She serves as president and board member and is an active member of the Clinical Laboratory Management Association Central New York chapter and an associate member of American Society of Clinical Pathologists.

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Robin Clark

Vice President of Information Systems/Chief Information Officer

Robin joined Laboratory Alliance in 2020 as vice president of information systems/chief information officer. She is responsible for the technological direction of the company, including software, hardware, telecommunications, connectivity, and all associated projects. She oversees a team of professionals dedicated to maintaining strong communications systems and committed to effectively linking Laboratory Alliance to all our healthcare partners. Prior to joining Laboratory Alliance, Robin has been leading IT teams for 25 years, with most of those years serving the healthcare community. Robin holds a bachelor’s degree from SUNY Albany, and has many years of experience leading large strategic IT initiatives resulting in improved operational performance and customer satisfaction.

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Jeffrey Coyne

Director of Sales and Support Services

As director of sales and support services, Jeff oversees processing, transportation, phlebotomy, training, customer service and reference testing. Employed by Laboratory Alliance since the company's inception in 1998, he was previously customer service coordinator for the company. He is a graduate of Onondaga Community College.

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Mark Jordan, Ed.D., PHR

Director of Human Resources

As director of human resources, Mark brings more than 20 years of experience in laboratory science, and seven years of prior experience with Laboratory Alliance in various roles. Initially he served as research and development specialist, playing a critical role in bringing on new tests. He later transitioned into the human resources department in the role of education coordinator. In this capacity he assumed several responsibilities including recruiting, training and onboarding new employees, and was the primary liaison to Laboratory Alliance’s clinical education partners. 

Mark began his career as an analytical chemist supporting the pharmaceutical industry and then transitioned to a career in education, teaching regents and advanced placement chemistry to high school students. Discovering a new passion for social sciences, he earned his doctorate in education with a focus on change leadership for social justice. 

Mark earned a Doctor of Education in 2015 from Fielding Graduate University, Santa Barbara, Calif., and a bachelor of science in 2002 from SUNY College of Environmental Science and Forestry, Syracuse N.Y. He has his Professional in Human Resources (PHR) certification.

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Jodi Lippke, MT(ASCP)

Director of Laboratory Operations

Jodi returns to Laboratory Alliance as director of laboratory operations with more than 10 years of experience in clinical laboratory testing, leadership, and point-of-care supervision. Most recently she was manager of laboratory and pathology medicine services at the Syracuse VA Medical Center. She joined the staff at Laboratory Alliance’s Rapid Response Laboratory at Community General Hospital in 2011, and served as supervisor of Central Receiving at the Operations Center from 2013 until 2018.

Jodi earned her Bachelor of Science in Medical Technology from the State University of New York Upstate Medical University, is certified by the American Society of Clinical Pathologists and is a member of the Central New York chapter of Clinical Laboratory Management Association.

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Brian Snepenger

Chief Financial Officer

Brian has oversight of all of Laboratory Alliance’s finances and direct supervision over materials management and purchasing, accounts payable, accounts receivable/revenue cycle and facilities.

Brian brings more than 15 years of finance experience in accounting, financial analysis and business management to the position. He holds a Master of Science in Accounting from Syracuse University and is a Certified Public Accountant.

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Ashley Blandford

Manager of Revenue Cycle

Anne Chamberlain MT(ASCP)SH

Special Projects Manager, Hematology

Malinda Desjardins, LPN

Account Services Manager

Olga Farrell, BS, MT(ASCP)

Information Systems Manager

Roseanne Ianuzi

Payroll and Benefits Manager

Stephen Kilgore

Histology Manager

Nate Lippke

Facilties Manager

Elizabeth Madonian, MBA, MT(ASCP)

Hematology Manager

Susan Maloney, BS, MT(ASCP)

Information Systems Manager

Janet Miller, BS, CT(ASCP)

Cytology Manager

Carrie Nappa

Central Receiving / Phlebotomy Manager

Dru Ellen Neis, MS, MT(ASCP)SH

Materials Manager

Sarah Pluff, BS, MLS (ASCP)cm

Rapid Response Laboratory Manager, St. Joseph’s Health Center

Russell Rawling, MS, M(ASCP)SM, RM(NRM)SM

Microbiology Manager

Michele Rioux

Accounting Manager

Susan Salerno, MT(ASCP), SBB

Special Projects Manager, Rapid Response Lab at St. Joseph's Health

Brad Seamon

Transportation Manager

No Appointment Necessary
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