Patient Registration Processor

Schedule: First Shift

POSITION:     Patient Registration Processor

LOCATION:     Laboratory Alliance of CNY; Syracuse, NY; Corporate Office

ABOUT US:  Laboratory Alliance is the area’s largest state-licensed laboratory, providing clinical and anatomic pathology testing to a 16-county region in Central New York. As the laboratory of choice for most local healthcare providers, more than 10 million tests are performed annually at our laboratories at our Operations Center in Liverpool and at Crouse Hospital in Syracuse, N.Y.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

POSITION SUMMARY: 

Under the direction of the Revenue Cycle Manager, the Patient Registration Processor primary role is to ensure the accuracy of patient demographics and associated PHI. The Patient Registration Processor may have frequent interaction with laboratory and office personnel especially in the billing department, medical facilities, physician offices, patients and billing/compliance associates.

RESPONSIBILITIES:

• Data Entry and scanning
• Ensuring complete and accurate patient registration
• ICD-10 coding including medical necessity verification
• Requisition record retention
• Other duties as assigned 

EDUCATION:  

High School diploma with 1 year experience in a clinical laboratory setting, desirable. 

WORK ENVIRONMENT AND HAZARDS: 

The work environment is primarily an office setting with low exposure to communicable diseases, bloodborne pathogens, toxic substances, and other conditions common to a health care environment.

PHYSICAL DEMANDS:  

The  physical  demands  described  here  are  representative  of  those  that  must  be  met  by  an  employee  to  successfully perform  the  essential  functions  of  this  job.  Reasonable  accommodations  may  be  made  to  enable  individuals  with disabilities  to  perform  the  essential  functions. The employee is regularly stationary for extended periods of time.  Frequently required to perform duties associated with the use of a computer and other office equipment; to communicate and exchange accurate information with other staff and clients in person and over the phone; and determine and detect differences in size, color, numbers, and letters.  Occasionally required to move about from office to office, position one's self lower and higher to access files, and have the ability to move up to 10 pounds and occasionally move up to 30 pounds.

SKILLS AND OTHER REQUIREMENTS: 

The position requires the ability to exercise good judgment and diplomacy in dealing with clients and patients. Strong communication skills with an appreciation for quality customer service, ability to adapt to changing workload and stressful situations.  Strong computer skills preferred.  Experience in patient registration, order entry functions, billing practices, and scanning software, preferred.  Extensive knowledge of diagnostic, therapeutic and disease terminology, preferred.  Ability to work with accuracy while paying attention to detail and work with minimal supervision.

APPLY ONLINE or send resume and cover letter to: 

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